KEY RESPONSIBILITIES:

Reception Duties:

• Provide front-line reception duties including greeting and screening visitors and callers
• Take and relay messages
• Deal with queries from the public and customers
• Ensure knowledge of staff movements in and out of organization
• Administrative and clerical support as required
• Receive and sort mail and deliveries
• Tidy and maintain the reception area

Order Taker Duties (May change as the role evolves):

• Receive and process orders from customers and provide information and price quotations to customers
• Data entry and follow-up on purchase orders as required by sales managers and staff
• Obtaining and filing acknowledgments of purchase orders placed
• Calling, faxing, or mailing copies of PO's to vendors as required
• Expediting and tracking order status as needed
• Working with purchasing agents to monitor, calibrate and update on-hand amounts

QUALIFICATIONS:

• Knowledge of administrative and clerical procedures
• Computer proficiency in Word, Excel and Outlook
• Knowledge of customer service principles and practices
• Friendly and positive attitude
• Must be an effective communicator with proficient verbal and writing skills
• Fast typing skills
• Good with numbers
• Professional personal presentation
• Initiative
• Reliability
• Ability to work in a fast-paced environment
• Ability to work in a team environment
• Detailed oriented and can work independently.
• Must be able to handle sensitive information discreetly

• Diploma
• High School Diploma required; related Post Secondary preferred.